Salesforce Manual QA + Agentforce

📋 Description

• Design and execute test strategies for Salesforce Agentforce, covering AI agent behavior, topics
• Functional, regression, integration, system, UAT, end-to-end, smoke, and release validation across
• Validate Agentforce integrations with Salesforce Clouds and third-party apps for reliable data
• Test AI-generated responses and conversational experiences for accuracy, relevance, compliance, and
• Conduct conversational AI, chatbot, prompt, performance, reliability, and scalability testing for
• Validate Salesforce Data Cloud integrations, data sync, and data quality across connected systems.

🎯 Requirements

• 4+ years of professional experience in Salesforce QA/manual testing or related QA role.
• Strong hands-on experience with Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Data
• Mandatory hands-on experience with Salesforce Agentforce, including AI agent testing
• Solid knowledge of functional, regression, integration, end-to-end, UAT, API, data validation
• Experience testing AI-generated responses for accuracy, relevance, compliance, reliability, and
• Practical experience with API testing tools such as Postman and Salesforce Developer Console.

🎁 Benefits

• Contract-based opportunity with a remote work model.
• Work on Salesforce and Agentforce implementations involving conversational AI and automation.
• Exposure to Salesforce Clouds, Data Cloud, third-party integrations, and AI-powered workflows.
• Collaborate with cross-functional teams including developers, solution architects, BAs, and product
• Opportunity to contribute to quality, reliability, and production readiness across Salesforce