Salesforce Manual QA + Agentforce

📋 Description

• Design and execute test strategies for Salesforce Agentforce implementations.
• Perform functional, regression, integration, system, UAT, end-to-end, and release validation
• Validate Agentforce integrations with Salesforce Clouds and third-party apps.
• Test AI-generated responses and conversational experiences for accuracy and compliance.
• Conduct conversational AI, chatbot, prompt, performance, and scalability testing.
• Validate Salesforce Data Cloud integrations and data quality.

🎯 Requirements

• 4+ years in Salesforce QA, manual testing, or related QA role.
• Hands-on Salesforce experience: Sales Cloud, Service Cloud, Experience Cloud, Data Cloud
• Mandatory: Salesforce Agentforce experience, AI agent testing, conversational flows, prompts, and
• Strong testing knowledge: functional, regression, integration, end-to-end, UAT, API, data
• Experience testing AI responses for accuracy, relevance, compliance, reliability, and business
• API testing with Postman, Salesforce Developer Console.

🎁 Benefits

• Contract-based opportunity with a remote work model.
• Work on Salesforce and Agentforce implementations involving conversational AI and automation.
• Exposure to Salesforce Clouds, Data Cloud, third-party integrations, and AI-powered workflows.
• Collaborate with cross-functional teams (developers, solution architects, business analysts
• Opportunity to contribute to quality, reliability, and production readiness.