Eligibility Specialist

📋 Description

• Assist customers with enrollment in Career Office services
• Work with a cross-functional team on programs and labor market data
• Coordinate outreach with partners and employers
• Interview customers to assess training needs and eligibility
• Determine eligibility per policies to ensure proper funding
• Document and verify required information accurately

🎯 Requirements

• Associate’s degree or related case management experience
• Strong verbal and written communication
• Customer service skills
• Knowledge of workforce programs (SNAP, TANF, WIOA, NCP, RESEA, TAA, SEAL)
• Reliable, independent worker
• Familiar with local communities and needs

🎁 Benefits

• Confidential handling of information per EEO guidelines
• Mon-Fri, 8:00am-5:00pm
• Up to 50% travel within Dallas County