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researchprototypingservice designstakeholder managementfacilitationworkshop facilitationuser centred designgds
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Job Description
📋 Description
- Lead complex service design projects across multiple sectors.
- Shape Service Design practice, standards and ways of working.
- Champion inclusive, accessible, sustainable design and UCD approaches.
- Collaborate across disciplines, support training and capability growth.
🎯 Requirements
- User-centred design and coaching teams to apply it to services.
- Experience with public sector/GDS projects.
- Research planning and delivering high-quality insights.
- Strategic thinking, systems thinking and workshop facilitation.
- Strong visual and written communication; prototyping and implementation guidance.
- Stakeholder management and navigating complexity with autonomy.
🎁 Benefits
- Excellent benefits package, including private medical cover and enhanced pension.
- 25 days holiday + buy/sell option; life assurance; generous employer contributions.
- Access to LinkedIn Learning and broad professional development support.
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