Driver Partner Engagement Specialist
GrabRemotely
data analyticsprocess optimizationai toolsstakeholder managementincident managementmicrosoft officepartner engagement
Job Description
📋 Description
- Own end-to-end partner engagement lifecycle
- Lead partner workshops and onboarding
- Analyze trends to fix process inefficiencies
- Manage incident response protocols
- Handle partner issues with empathy
- Collaborate with internal teams to improve ops
🎯 Requirements
- Bachelor’s degree; English and Bahasa Malaysia proficiency
- 1 year in business or tech company
- Fluent in English and Malay; Mandarin/Cantonese helpful
- Independent, proactive, and data-driven
- Tech-savvy with Office, AI tools, data skills
- Ability multi-task in high-pressure settings
🎁 Benefits
- Life and medical insurance
- GrabFlex benefits package
- Parental and birthday leave; LASA volunteering
- Grabber Assistance Programme for support
- Flexible work arrangements