Offshore GDS Expert - Client Support - English Speaker

📋 Description

• Research, build, and price air itineraries in GDS — accurately, and with same-day turnaround
• Treat every air request as a sales conversation: articulate Kensington Air's value (24/7 service
• Identify and act on upsell opportunities (cabin class, added segments) within policy, and pursue
• Issue tickets and perform full quality control — fare, ticket, invoice, seat assignments, and
• Process refunds, exchanges, and reissues accurately and in line with standard procedure
• Monitor assigned bookings daily for airline schedule changes, assess real impact on the client's