Caseworker

📋 Description

• Case Management: Manage assigned projects and patient cases per protocols
• Patient & Provider Support: Telephone help on funding, access, programs
• Clinical Follow-Up: Ongoing follow-up, data collection, compliance tracking
• Healthcare Coordination: Liaise with providers to support continuity of care
• Documentation: Accurately document case activity in databases
• Process Improvement: Suggest changes to improve program delivery

🎯 Requirements

• Education: 2-year post-secondary or equivalent
• Customer Service: 1+ year in roles with phone interaction
• Healthcare Experience: Asset in medical/pharma sectors
• Language Skills: French & English bilingualism is a plus
• Technical Skills: MS Word, Excel, Outlook, PowerPoint
• Analytical & Problem Solving: Strong analytical abilities

🎁 Benefits

• Salary: CAD 39,552–66,847 per year
• Healthcare Coverage: Medical, dental, vision
• Wellness Support: Wellbeing resources
• Family Support: Dependent care and family resources
• Professional Development: Training and mentorship
• Remote Work: Remote opportunities in Canada