SofiaFull TimeOperations
Remotely
englishfraud preventionriskonline paymentsfraudmicrosoft officekycportuguese
Job Description
📋 Description
- Analyze fraud, risk and KYC activity across customer accounts
- Communicate with players on account issues and ensure high customer care
- Analyze deposits, account categories to prevent fraud and resolve errors
- Review Affiliate accounts for irregularities
- Suggest procedural improvements for fraud prevention
- Investigate financial irregularities and coordinate with other teams
🎯 Requirements
- Knowledge of Risk work including Online Payments or Financial Services
- Fluent English and Portuguese at business level
- Ability to identify subtle fraud patterns
- Good command of Microsoft Office tools
- Analytical with strong decision-making and problem solving
🎁 Benefits
- Hybrid working 2 days in the office
- Bonus and healthcare support
- ShareSave scheme and development opportunities
- Wellbeing support and inclusive environment