Fulfillment Operations Associate

📋 Description

• Prepare, review, and manage import/export documentation for customs, compliance, and legal purposes.
• File and scan import, export, and delivery slips; upload to cloud for compliant storage.
• Process daily admin tasks: shipment updates, customer records, internal reporting.
• Keep systems/docs up to date with company procedures + SA regulations.
• Assist Operations Manager with parcelling last-mile shipments SA to customers/offices.
• Help process melee orders from Nivoda SA into shipments.

🎯 Requirements

• 2 years in admin, logistics, or operations, ideally with high-end stock.
• Diamond grading course qualification or gemmological grounding.
• Strong logistics background; familiarity with couriers, shipping, tracking.
• Comfort with Google Workspace and Slack in a fast-moving team.
• Attention to detail; professionalism and integrity with valuable assets.
• Ability to prioritise high-value shipments in a fast-paced environment.

🎁 Benefits

• Vibrant company culture
• Growth and learning opportunities
• Unlimited holiday allowance
• Chance to contribute during exponential expansion