Trainer, Customer Implementation

📋 Description

• Train clinical staff on software rollout and workflows during site visits or in-person sessions.
• Design and implement a strategic training framework aligned with clinical operations and regulatory
• Develop curricula using adult learning principles; create e-learning modules, workshops
• Provide retraining and coaching; deliver topic-specific sessions as needs arise.
• Maintain and update training materials reflecting industry practices and updates.
• Collaborate with Clinical Operations, Quality, and People Ops to align training with goals and

🎯 Requirements

• 5+ years as a trainer/educator in healthcare or pharmaceutical settings, with specialty pharmacy
• Strong understanding of pharmacy workflow, clinical guidelines, and regulatory requirements for
• Excellent presentation and facilitation skills; able to engage diverse audiences.
• Curriculum design, instructional design, and e-learning tooling experience.
• Independent and collaborative work style in a fast-paced environment.
• Strong organizational skills and attention to detail.

🎁 Benefits

• Generous Paid time off
• Generous parental leave
• Comprehensive healthcare, vision and dental benefits
• Competitive salary and equity stake