Client Dashboard Specialist
FareHarborRemotely
communicationonboardingcustomer supportuxdashboardsproblem solving
Job Description
📋 Description
- Strategize & communicate with Sales team to interpret business needs and customize
- Collaborate with Client Onboard Specialists to implement changes from client feedback during
- Work with Customer Support & Account Management to update client dashboards
- Multi-task several projects with varying durations amid changing circumstances
- Stay on top of product updates by attending education sessions and reviewing rollout information
- Provide feedback on best practices and product features in a growing environment
🎯 Requirements
- Professional Working English proficiency
- Strong written and verbal communication skills
- UX-focused thinking
- Excellent problem solving with flexible & creative solutions
- Strong attention to detail
- Deadline driven
🎁 Benefits
- Global leave benefit
- 22 weeks paid parental leave
- 2 weeks paid grandparent leave
- Extended care and bereavement leave
- Life insurance policy
- Hybrid friendly