Salt Lake CityFull TimeOperations
Remotely
sqlfraud detectionaifraudincident handlingrisk based decisions
Job Description
📋 Description
- Manage daily workflows related to transaction fraud, first-party fraud, and account takeovers
- Drive risk-based, customer-focused decisions and reduce losses
- Contribute to AI tool evolution to scale fraud ops safely
- Collaborate with Policy, Data Science, and Engineering to improve tooling
- Own fraud incident handling and root-cause analysis to close gaps
- Help streamline fraud operational workflows and investigations
🎯 Requirements
- Previous management or team leader experience
- Strong communication skills
- Calm under pressure with proactive problem-solving
- Creative, collaborative, hardworking mindset
- Excellent interpersonal, analytical, and multi-tasking skills
- Ability to collaborate on process improvements
🎁 Benefits
- Remote flexibility up to four weeks per year
- Hybrid work in Salt Lake City with three in-office days
- Competitive compensation: $76,800-$96,000 USD