Strategic Sales Analyst

Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses.

Formerly known as LendingHome, we’re committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country.

Combining our technology and industry expertise, Kiavi has grown to a team of over 500 and has won many awards over the years including Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, Fast Company’s Most Innovative Companies, and many more.

• Loans Funded: $30 billion in loans funded

• Homes financed: 100,000+ projects funded for our customers across the country

• Geography: 49 states + D.C. where we lend to REIs so they can revitalize neighborhoods

• Employees: Over 500 employees with competitive benefits and perks

This position can be based remotely in any of our approved hiring regions. Our hybrid distributed workforce philosophy allows us to find the best talent in the country and build diverse teams, while allowing our colleagues to work from the location that works best for them.

Identity Verification Notice: To ensure the security and integrity of our hiring process, all candidates are required to complete a secure identity verification. This process uses biometric and device validation to confirm identity and liveness. All data is handled securely in accordance with our privacy policy.

THE TEAM

The Kiavi Strategic Sales Analyst Team is a vital part within Customer Experience. This team will be tasked with acquiring, onboarding, and retaining key high tier customers. The Sales Team is rooted in the same three core CX principals; Doing the Right Thing, Commitment to Excellence and Winning as a Team. Each teammate centers their work around trying to make a difference in the lives of each and every customer daily - through helping them successfully secure financing and grow their business.

PURPOSE OF THE ROLE

Kiavi is looking for a high energy and dynamic Strategic Sales Analyst to provide pre-sales support. This role will be responsible for cultivating new relationships via outbound sales with a focus on engaging and qualifying all prospective customers. This role is one of the first touch points for prospects and has the opportunity to set the tone for the sales cycle following. You will have the opportunity to be closely mentored and professionally developed by more seasoned Kiavi sales professionals.

KEY RESPONSIBILITIES

• Identify and enrich new prospects with accurate contact information, using a combination of internal tools and public records, to build and maintain a robust outbound pipeline alongside provided leads

• Conduct outbound prospecting via phone, email, events, webinars, and targeted campaigns to educate and develop leads for the Director of Strategic Accounts (DSA) team

• Make 80–100 outbound dials per day

• Develop an in-depth understanding of the lead generation process, including supporting marketing activities and prospect touch-points, to ensure a seamless hand-off to the DSA

• Set qualified appointments for DSA partners

EXPERIENCE & QUALIFICATIONS:

• Bachelor degree in finance, business administration, or equivalent

• 1 year of experience in customer service or sales

• Outbound/cold calling experience required

• Experience within mortgage/hard money/private money

• Salesforce experience preferred

• Intellectually curious and with a keen interest in real estate, real estate investment, or mortgage

• Excellent verbal and communication skills

Kiavi takes a market-based approach to pay, and pay may vary depending on your location. The expected annualized base pay range for this full-time role to be performed remotely is $52,000 to $72,000 plus $20,000 commission target + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific base pay range for your preferred location during the hiring process. Please note that the pay range listed above reflects the base salary only, and does not include the target value of bonus or benefits.

Benefits and Perks

• Medical, Dental, and Vision Insurance: Kiavi offers free employee-only coverage for medical, dental, and vision plans. Dependents receive a heavily discounted premium, competitively placed in the 90th percentile for cost.

• Health Savings Account (HSA): For those enrolled in a High Deductible Health Plan (HDHP), Kiavi provides an annual employer contribution to HSAs: $1,000 for individual coverage and $2,000 for dependents.

• Disability and Life Insurance: Immediate access to short-term and long-term disability insurance, as well as group life and AD&D insurance, with coverage at 1x annual salary.

• Remote Work Policy: Kiavi supports working remotely for day to day activities for most roles and occasionally may ask employees to gather in person for key meetings, training, team building etc. For remote workers, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $85 stipend for internet and phone expenses. For in-office workers, Kiavi offers employer contributions to commuter benefits account, either for parking or public transportation.

• Flexible Time Off: Employees are empowered to manage their own time off, with no strict limits, as long as it’s approved by their manager.

• Paid Leaves: Up to 8 weeks of paid leave for medical or caregiver purposes, and 12 weeks of paid maternity/paternity leave. Short-term disability leave is also available for birthing mothers.

• 401(k) & Company Match: A 401(k) plan managed by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $8,000 (whichever is less). All employer contributions are immediately vested.

Protect yourself from recruitment scams:

• If you are offered an interview or a role with Kiavi, this will be communicated with you through email, via an official email address ending in @kiavi.com or @lendinghome.com.

• You will never be asked for payments of any kind during the process.

• We also never communicate with candidates via Whatsapp at any point during the recruitment process.

• We won’t ask for personal information or data via text message. If you have any concerns regarding how genuine a text message is, please contact your recruiter.

• You can find our official Kiavi careers page here. We advise you to check that the page details and website addresses match if you have any concerns.

Kiavi is an Equal Opportunity Employer San Francisco Fair Chance Ordinance Police Code, Article 49

We use E-Verify to confirm the identity and employment eligibility of all new hires.