Manager, FMCG Industry Insights
NielsenIQGuangzhouFull TimeSales
Remotely
people managementleadershipcustomer successproject managementtrainingbusiness & managementclient communications
Job Description
📋 Description
- Lead and develop the Customer Success team to deliver value to clients
- Oversee project setup, execution, and client reporting
- Conduct performance reviews and coach team members
- Ensure timely, precise services aligned with client needs and quality standards
- Drive client satisfaction with insights and recommendations
- Monitor COE KPIs and allocate work based on capacity
🎯 Requirements
- University degree or equivalent experience
- 5+ years professional experience
- Experience managing people
- Strong Business English, and local language proficiency if required
- Strong communication skills
- Experience in a digital-enabled/virtual environment
🎁 Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
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