Associate Manager - US RD
NielsenIQChennaiFull TimeOperations
Remotely
qualityclient servicesteam managementstakeholder managementdata coding
Job Description
📋 Description
- Act as the main point of contact from Reference Data Operations to internal client services
- Lead and drive the operational design and delivery of client offering
- Monitor and improve Right First Time delivery to boost client satisfaction
- Manage a team of Data Operations Analysts
- Collaborate with country Operations leads on projects and client commitments
🎯 Requirements
- Minimum experience of 7+ years in operations team handling
- Proven leadership to manage teams and projects
- Strong communication to convey requirements to stakeholders
- Proven organizational and cross-functional collaboration skills
- Project management skills to scope requirements and manage expectations
🎁 Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
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