ManchesterFull TimeCustomer Support
Remotely
customer servicecommunicationdocumentationrelationship managementbooking systemspaperwork
Job Description
📋 Description
- You’ll be the key contact for clients and colleagues at the Manchester Depot
- Establish and develop new and existing business via professional email and phone
- Handle queries, offer advice, and recommend SIXT products
- Prepare paperwork for vehicle transfers and yard checks
- Maintain professional on-site hospitality and interactions
- Provide accurate rental estimates and follow up on quotes
🎯 Requirements
- Experience in a high-volume, fast-paced agent role, preferably in Hire
- Adaptability to dynamic environments and ability to work under pressure
- Attention to detail for accurate handover paperwork and inspections
- Strong communication skills with customers
- Flexibility to work shift rotations to cover operating hours
- Driving license with a minimum of 12 months driving experience
🎁 Benefits
- Competitive compensation; bonus and pension scheme
- 22 days annual leave plus bank holidays
- Training and professional development opportunities
- Exclusive staff rental terms and family perks
- Wellbeing support and life assurance
- Employee assistance programme for family support
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