Digital Benefits Support Specialist

📋 Description

• Meet with clients virtually via Zoom to understand needs.
• Explain supplemental benefit options clearly and accurately.
• Guide clients through applications and enrollment documents.
• Deliver high-quality service before, during, and after enrollment.
• Build lasting client relationships with professional communication.
• Maintain accurate client records and collaborate with remote teammates.

🎯 Requirements

• Excellent verbal and written communication.
• Strong customer service mindset with empathy.
• Ability to build relationships with diverse customers.
• Strong organizational and time-management skills.
• Comfortable using Zoom and digital technologies.
• Self-motivated, coachable, and eager to learn.

🎁 Benefits

• 100% remote work for eligible U.S.-based employees.
• Flexible scheduling designed for a productive remote environment.
• Weekly performance-based compensation with potential bonuses.
• Comprehensive virtual training and mentorship with no prior insurance experience required.
• Ongoing coaching and professional development; leadership growth paths.
• Medical reimbursement program for eligible representatives.