Lead Customer Marketing Manager

📋 Description

• Role spans brand, demand and growth for customer stories at scale
• Partner with Field, Brand, Digital, Comms and PR in a fast-paced environment
• Own the run from interview to live asset, including approvals and permissions
• Surface customer stories from tickets, nominations, wins, and interviews
• Lead marquee stories, case studies and quantified proof points

🎯 Requirements

• Proven success in B2B marketing, customer marketing, content, comms or advocacy
• Bias for action and self-starter attitude
• Ability to automate workflows and leverage AI in marketing
• Strong storytelling and customer-facing communication skills
• Strategic judgement to align advocacy with priorities
• Operational rigour for production, approvals and permissions processes

🎁 Benefits

• Diverse and internationally distributed team across UK, Germany, Netherlands, Poland, US, Japan
• Hybrid work with regular in-person events and flexible hours
• Virtual Shares and ownership mindset
• Regular team events and monthly hack sessions
• 30 days of annual leave and mental health resources
• Tailored competitive benefits based on location