Head of Customer Education

📋 Description

• Define customer learning and adoption strategies across healthcare settings
• Build scalable education programs: eLearning, onboarding, certifications, workshops
• Develop enterprise training for strategic customers and large-scale implementations
• Drive commercial customer outcomes through education and enablement
• Build and mobilize a global training network of trainers
• Own education operations, metrics, and scalable systems

🎯 Requirements

• Experience in Customer Education, Enablement, Customer Success, Implementation, or Learning &
• Strong understanding of adoption, change management, and operational enablement
• Experience building scalable eLearning and customer education programs
• Commercial mindset linking education outcomes to retention and growth
• Hands-on; able to move between strategy and execution
• Strong communicator across technical, operational, and clinical stakeholders

🎁 Benefits

• Competitive equity and learning & development budget
• Health and wellness allowances, home office budget
• Parental leave and fertility support programs
• Work-from-anywhere options and global impact on healthcare