Quality Analyst | Sabre Experience Required | Onsite | Cairo

📋 Description

• Monitor, report and provide feedback on air travel quality activities.
• Ensure excellence in consultative air sales and itinerary crafting.
• Maintain booking integrity and handle disruptions with client focus.
• Collaborate with Destination Experts to provide seamless air experiences.
• Communicate across phone, Teams, email, and CRM with clarity.
• Own files and systems to prevent gaps and ensure accuracy.

🎯 Requirements

• 1-2+ years in Quality Analyst/Customer Experience in air travel.
• GDS tools experience (Sabre/Amadeus/ADX).
• Strong travel knowledge and destination expertise.
• Polished communication with emotional intelligence and active listening.
• Highly organized with attention to detail; able to manage multiple journeys.
• Self-motivated; thrives in a dynamic team environment.

🎁 Benefits

• Confidential information handling per EEO guidelines.