North AmericaFull TimeSales
Remotely
Listed on 2 job boards, which is a stronger signal than one board alone.
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Job Description
📋 Description
- Lead US renewals strategy aligned with global renewals goals
- Drive improvement to increase renewal rates and reduce churn
- Analyze market trends and renewal data to guide decisions
- Manage and mentor renewal managers and specialists
- Set performance metrics and accountability for the team
- Collaborate with Sales, Customer Success, Finance, Operations, and Product
🎯 Requirements
- 10+ years in Renewals/Customer Success/Account Management or related fields
- 7+ years leading managers and geographically dispersed teams
- Proven renewal strategies improving retention and revenue
- Experience partnering with Sales, Finance, Product and Legal at executive level
- Expertise in renewal forecasting, pricing, contract management, risk mitigation
- Bachelor’s degree required; MBA preferred
🎁 Benefits
- Healthcare: medical, Rx, dental, vision
- Flexible spending accounts and Health Savings Accounts
- Life and AD&D insurance; 401(k) with company match
- Disability insurance; Tuition Reimbursement
- Comprehensive benefits and employee programs
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