Professional Services Operations Specialist (Northeast)

📋 Description

• Pre-Sales Support & Proposal Management to support services engagements
• Standardize and improve processes across professional services offers
• Coordinate and manage Statements of Work, revision requests, and Change Orders
• Collaborate with back-office, sales, and delivery teams to ensure alignment
• Maintain project data in Salesforce and related systems for accurate reporting
• Operate in a remote, fast-paced environment supporting the Northeast region

🎯 Requirements

• Detail-oriented mindset with high accuracy in a high-volume setting
• Process improvement skills and the ability to implement solutions
• Technical aptitude to learn and use various software platforms
• Strong communication skills to interact with all levels of the organization
• Organizational skills to manage multiple priorities and deadlines
• Self-motivation and ability to work independently in a remote environment

🎁 Benefits

• Remote workforce primarily (U.S. based, some travel may be required)
• Group Medical Insurance options with various plans
• Group Dental Insurance
• 12 corporate holidays and Flexible Time Off
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months