Vice President, Global Production Operations & Reliability

📋 Description

• Define and execute Everbridge's global production operations and reliability strategy.
• Lead and develop global SRE and DRE teams for platform reliability and operational engineering.
• Own the operational excellence of AWS and Kubernetes-based cloud platform: scalability, resilience
• Establish SLOs, error budgets, production readiness, capacity planning, observability, and
• Drive incident management, change governance, release management, and post-incident reviews.
• Lead disaster recovery, resilience testing, and business continuity across global environments.

🎯 Requirements

• 15+ years in production operations, cloud infrastructure, platform engineering, SRE, or related
• Experience leading global production operations for large-scale SaaS/cloud platforms.
• Deep expertise in AWS, Kubernetes, cloud-native architectures, distributed systems
• Strong SRE principles, incident management, observability, DR, change management, CI/CD, IaC.
• Proven track record building and leading global engineering/operations teams.
• Excellent executive communication and cross-functional leadership.

🎁 Benefits

• Executive-level scope with strategic impact across global production operations.
• Competitive compensation and comprehensive benefits package.
• Collaborative environment partnering with Engineering, Product, Security, Support, and Success
• Opportunity to influence reliability culture and cloud-native practices across the company.