Renewals Analyst
VeracodeRemotely
analyticscustomer successcontract managementfinancerenewalssaas
Job Description
📋 Description
- Manage a portfolio of customer renewal end-to-end, identifying and mitigating roadblocks to ensure
- Collaborate with Customer Success and Sales to support renewals with expansion or add-on
- Identify and manage client stakeholders and maintain Veracode champions within accounts.
- Review contract terms with finance and legal to ensure compliance and drive contract workflow.
- Identify opportunities to broaden usage of the Veracode platform and coordinate with Sales on
- Collect and share customer feedback with professional services, sales, and R&D teams.
🎯 Requirements
- 3+ years of experience in high-tech, software, or SaaS.
- Effective customer-facing communication skills.
- Proven success working directly with customers.
- Proven ability to engage across Customer Success, Product Management, and Sales.
🎁 Benefits
- Medical, Dental, and Vision Coverage.
- Unlimited PTO and flexible work arrangements.
- Extensive development and training offerings.
- Annual 6% pension contribution.
- Life, personal accident, and long-term disability insurance.
- Parental leave enhancements and family-friendly benefits.
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