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Job Description
📋 Description
- Own a portfolio of 8-10 strategic enterprise customers.
- Operate in a high-touch engagement model prioritizing depth over volume.
- Engage CIO, CISO, and senior tech leadership regularly.
- Influence renewal outcomes, expansions, and executive satisfaction.
- Support customers in complex, integrated environments.
- Identify risks ahead of renewal cycles and drive mitigations.
🎯 Requirements
- 12+ years managing complex enterprise SaaS or platform customers.
- Ownership of large, multi-threaded accounts with executive visibility.
- Experience driving renewals, expansions, and long-term value.
- Strong business/financial acumen linking adoption to ROI.
- Executive-level communication and presence.
- Comfort in ambiguous, high-stakes environments and risk identification.
🎁 Benefits
- Health plans, 401(k) with match, ESPP, and donations matching.
- Flexible time away, family leave programs.
- Pay is location-based with potential equity and variable incentives.
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