ServiceNow Business System Analyst

📋 Description

• Lead workshops with IT, HR, Ops to map workflows
• Design scalable future-state processes
• Drive automation and platform modernization
• Partner with developers and leaders on initiatives
• Transform complex processes into digital experiences

🎯 Requirements

• 4+ years ServiceNow BA experience
• Proficient in ITSM, HRSD, CSM, SPM
• Knowledge of ITIL, Agile, Scrum/SAFe
• Strong UAT planning and execution
• Stakeholder facilitation and problem solving
• Location: Bangalore, India (onsite)

🎁 Benefits

• Flexible time off and wellness resources
• Team events and growth opportunities
• Company information: purebenefits.com