Patient Financial Services

📋 Description

• Accurate reconciliation and management of both legacy and Athena patient balances
• Managing and escalating invalid balances
• Advocating and applying financial assistance and hardship resources
• Processing and managing credit card agreements, unapplied credits, and refunds
• Managing internal and external patient collection processes
• Maintaining clean and accurate patient demographic and financial data

🎯 Requirements

• Athena and patient financial services experience
• Strong attention to detail
• Effective communication skills with patients and teams
• Ability to manage multiple priorities in Revenue Cycle Management