Remotely
phpwordpressjavascriptgitrest apisnew relicwp cli
Job Description
📋 Description
- Provide advanced technical support via Zendesk tickets, calls, and channels.
- Troubleshoot complex issues, incidents, and production problems.
- Analyze logs, customer codebases, and infra configs to diagnose problems.
- Offer architectural guidance for enterprise WordPress deployments.
- Read and troubleshoot code in PHP, JavaScript, HTML, and CSS.
- Collaborate with engineering to resolve high-impact customer issues.
🎯 Requirements
- Based in the United States? (Note: listing shows based in US; actual location Switzerland in
- Experience in a customer-facing technical role in enterprise support or solutions engineering.
- Hands-on WordPress expertise: codebase, themes, plugins, block editor, WP-CLI, hooks, filters
- Proficient in PHP, JavaScript, HTML, CSS.
- Strong web tech knowledge: REST APIs, HTTP, DNS, domain management, reverse proxies, Git/SVN.
- Experience with software engineering practices and cloud infrastructure; skilled in
🎁 Benefits
- Competitive salary $70,000–$150,000 USD, paid in local currency.
- Fully remote work environment.
- Open vacation policy.
- Country-specific benefits and employee support programs.
- Professional development and continuous learning opportunities.
- Work with enterprise-scale, high-traffic platforms.
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