San Francisco, Palo AltoFull TimeHealthcare
Remotely
productairetentionengagementuxroadmapdashboardpatient portal
Job Description
📋 Description
- Own patient retention and engagement experience end to end
- Lead dashboard, rebooking flows, after-care summaries, and care team messaging
- Use AI to improve intake, handoff, and next-step guidance
- Build connective tissue for patients to discover all Midi offerings
- Collaborate with engineering, design, clinical, data, growth, and operations
🎯 Requirements
- 4–8+ years product management experience
- Experience shipping consumer engagement or retention features
- Strong cross-functional collaboration and roadmap ownership
- Excellent written and verbal communication
- Focus on user emotional experience and simple product design
- Experience balancing user needs, business priorities, clinical considerations, and technical
🎁 Benefits
- Competitive base compensation with equity
- Comprehensive Medical, Dental, Vision
- 401(k) plan option and PTO
- Work-from-home stipends