Service Manager (12-months Fixed-Term Contract)

📋 Description

• Lead on complex operational issues within Core Products & Experiences (CPE).
• Negotiate roadmaps, regulator demands and deadlines with cross-functional teams.
• Define and deliver operational initiatives to improve processes and stability.
• Leverage AI tooling to streamline and speed up work for the team where appropriate.

🎯 Requirements

• ITIL principles
• Understanding of Artificial Intelligence tooling
• Multiple years of experience within a Service Management function
• Ability to understand complex technical situations, learn quickly and adapt
• Strong communication and stakeholder management skills
• Experience in Agile environments

🎁 Benefits

• Emphasis on diversity and equal opportunities
• Focus on developing employees to reach their potential