IT Support Engineer

📋 Description

• Provide friendly technical support to the team in a cloud-first environment.
• Manage full employee IT lifecycle and maintain critical systems.
• Research, propose, and implement IT improvements with impact.
• Balance daily support with long-term IT projects.
• Continuously learn and develop technical skills.

🎯 Requirements

• 1-2 years in IT support or helpdesk in macOS/Windows.
• Strong troubleshooting and ownership of issues.
• Excellent written and verbal communication.
• Experience with cloud-first tech: SSO, MDM, Google Workspace.
• Basic networking, AV, cloud telephony, and ticketing tools.
• Self-motivated and collaborative, team player.