Account Manager, Enterprise

📋 Description

• Act as primary contact for designated accounts, fostering strong relationships across all levels
• Proactively identify opportunities for upselling, cross-selling, and contract renewals to drive
• Collaborate cross-functionally with internal teams and leverage Sitecore’s partner network for
• Develop and execute strategic account plans to maximize satisfaction, retention, and lifetime value;
• Monitor customer health and address issues promptly to ensure long-term partnerships.
• Stay updated on industry trends, competitive landscape, and customer feedback to inform product

🎯 Requirements

• Typically requires a minimum of 5 years of enterprise software sales experience.
• Account management/sales experience in an enterprise environment, selling Content Management
• Strong business acumen and understanding of digital marketing concepts, content management systems
• Strong communication skills with the ability to build rapport and credibility with clients at all
• Results-oriented mindset with a focus on driving customer satisfaction, retention, and revenue
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

🎁 Benefits

• Equal opportunity employer
• Growth-focused environment with potential to expand AI capabilities across teams