Senior Product Manager - Journey Monitoring

📋 Description

• Drive the product vision and roadmap for the Journey Monitoring hub.
• Own the end-to-end product lifecycle from discovery to launch.
• Deeply understand the needs of key personas: SREs/engineers, product managers, and business leaders.
• Design the functional observability layer with auto-discovery of journeys and cross-product data
• Define how behavioral and technical data surface causes of issues (technical vs. behavioral).
• Engage directly with early customers to iterate on usability and cross-sell/up-sell paths.

🎯 Requirements

• 5+ years of experience in B2B SaaS Product Management with data/analytics focus.
• Domain knowledge of RUM, Synthetics, Product Analytics, APM, and bridging metrics to outcomes.
• Strong analytical skills; able to write SQL and drive decisions from data.
• Experience with AI-powered products and AI workflows for root-cause analysis.
• Ownership mindset with comfort with ambiguity and moving fast.
• Excellent communication with technical stakeholders and executives; Bachelor’s Degree in a related

🎁 Benefits

• New hire stock equity (RSUs) and ESPP
• Continuous professional development and career pathing
• Mentor and buddy program for internal networking
• Inclusive culture with access to Community Guilds
• Global health and benefits including Spring Health coverage