Principal Consultant (Senior Manager UX / UI Design, Design consulting Workshops RFPs)

Company Description 👋🏼We’re Nagarro . We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at a scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Job Description Requirements 11+ years of experience in UX/UI Design, with expertise in digital experiences. Strong experience in leading and managing UX/UI design projects and driving design excellence across engagements. Extensive hands-on experience in primary user research, including contextual inquiries, field research, ethnographic studies, stakeholder interviews, usability testing, and synthesis of findings. Expertise in research methodologies such as Card Sorting, Journey Mapping, Persona Development, Affinity Mapping, and User Experience Analysis. Proven experience in planning, facilitating, and leading Design Thinking workshops, discovery sessions, co-creation workshops, and stakeholder alignment sessions. Strong experience in design consulting engagements, customer experience transformation initiatives, and strategic UX advisory programs. Experience in preparing and responding to RFPs, RFIs, proposals, solution presentations, and client pitches. Advanced proficiency in Figma, including components, variants, design systems, auto-layout, prototyping, and developer handoff. Strong interaction design skills with expertise in user flows, navigation models, information architecture, design patterns, and complex system behaviours. Expertise in building scalable design systems and reusable UI frameworks. Strong visual design fundamentals, including hierarchy, accessibility, typography, layout, and responsive design principles. Experience working closely with Product, Business, Engineering, and Leadership stakeholders. Ability to independently manage multiple engagements, priorities, and distributed teams. Excellent communication, presentation, stakeholder management, and client-facing skills. Responsibilities Lead and manage UX/UI design projects across multiple programs, ensuring high-quality design delivery. Define UX vision, design strategy, and experience roadmaps aligned with business objectives and user needs. Plan and conduct primary user research activities including field studies, contextual inquiries, customer interviews, observations, surveys, and usability testing. Synthesize research findings into actionable insights, personas, journey maps, opportunity areas, and design recommendations. Lead Card Sorting exercises, information architecture workshops, and content organization activities to improve user experiences. Facilitate Design Thinking workshops, discovery sessions, ideation workshops, stakeholder interviews, and co-creation engagements. Partner with business stakeholders to identify customer challenges and translate them into innovative design solutions. Drive design consulting initiatives by providing strategic UX recommendations and experience transformation strategies. Own and contribute to RFP responses, proposals, solutioning, estimation, and client presentations. Develop production-ready wireframes, user flows, prototypes, and high-fidelity designs using Figma. Establish, maintain, and govern design systems, reusable components, and UX standards across projects. Translate complex business requirements into intuitive, scalable, and user-centric digital experiences. Define interaction behaviours, system states, edge cases, and experience flows across platforms. Collaborate closely with Product Managers, Architects, Engineers, and Business teams to ensure successful implementation of designs. Drive usability testing, design reviews, and continuous improvement initiatives based on user feedback and analytics. Present design concepts, research findings, and strategic recommendations to senior leadership and clients. Ensure alignment between user needs, business goals, technical feasibility, and delivery timelines. Champion user-cantered design culture, design quality standards, and innovation across the organization. Support business growth initiatives through design leadership, consulting engagements, thought leadership, and pre-sales activities. Qualifications Bachelor’s or master’s degree in Design, Information Technology, or a related field.