Quality Analyst | Air Industry & GDS Experience Required | Onsite | Cairo

📋 Description Monitor, report and provide feedback on air sales activities and related processes. Itinerary crafting: research, build, and price air itineraries on same-day requests. Booking integrity: issue tickets with accuracy for fare, invoice, seats, and requests. Disruption resilience: track schedule changes and resolve without disrupting trips. Seamless partnership with Destination Experts and clients for a unified air experience. Responsive communication across phone, Teams, email, and CRM for urgent matters. 🎯 Requirements 1-2+ years of Quality Analyst/Customer Experience monitoring in air travel (luxury travel sales GDS tools experience (Sabre/Amadeus/ADX). Deep passion for travel and strong destination knowledge. Polished, articulate communicator with emotional intelligence and active listening. Strong organization and attention to detail to manage multiple journeys. Self-motivated and comfortable in a dynamic, fast-paced team.