Job Description
📋 Description Identify opportunities for product utilisation and provide day-to-day support for customers to Work cross-functionally with sales, product, engineering, marketing, finance, and strategy; focus Engage in pipeline generation activities to identify new revenue opportunities and drive customer Promote Airwallex platform and intervene with at-risk customers to maximise value. Educate Growth portfolio to use full Airwallex product range via lifecycle campaigns and co-created Be the customer advocate inside Airwallex and collaborate with Support/Operations to resolve issues. 🎯 Requirements 3+ years’ experience in account management or CSM, preferably in tech or financial services. Strong verbal and written communication in French and English. Proven track record in driving product adoption and KPIs/targets. Thrives in fast-paced, high-growth environments; prior startup experience beneficial. Bachelor’s degree or equivalent; proactive, self-starter with ownership of own book. 🎁 Benefits Base + commission (€54K – €75K) with Equity and Commission opportunities.
