Also available on
Job Description
📋 Description Lead and grow the Customer Engineering team while staying hands-on with complex work. Oversee hiring, coaching, workload, and performance for the team. Own escalations, ensure high-quality ticket resolutions and playbooks. Represent CE in cross-functional planning with Engineering and Product. 🎯 Requirements 5+ years in a customer-facing technical role 2+ years managing a technical team Comfort reading code and deep product knowledge Experience with Git workflows, CI/CD, code reviews, testing Data-driven with ability to improve processes via trends Strong written and verbal communication 🎁 Benefits Medical, dental, vision insurance Unlimited PTO and flexible hours 401k plan Parental leave Learning stipend and perks stipend Pet Insurance
