Supervisor - Customer MDM

📋 Description

• Lead and supervise Customer MDM operations to meet SLAs and KPIs
• Review, approve, and monitor customer master data requests
• Manage workload, resources, and prioritization of activities
• Act as escalation point for operational and process issues
• Ensure timely daily/weekly/month-end activities
• Oversee data quality and governance activities with global teams

🎯 Requirements

• Bachelor's Degree in Finance, Accounting, Business Administration, Information Management, or
• 7+ years in Master Data Management, Customer Master Data, OTC, Shared Services, or Finance
• Minimum 4 years of people leadership or supervisory experience
• Experience in a global shared services environment preferred
• Experience with ERP platforms such as Oracle or equivalent