Sr. Director, AI Powered Service Delivery & Automation

📋 Description

• Lead AI-driven managed services strategies
• Define roadmaps for AI-powered service delivery
• Automate service processes and workflows
• Establish governance and measurable objectives
• Build AI & automation Center of Excellence
• Drive AIOps, observability, and self-healing ops

🎯 Requirements

• 12+ years in enterprise managed services or large programs
• Proven AI-driven automation experience
• Experience deploying AI platforms at scale
• Strong ERP/cloud knowledge (SAP, Oracle, Salesforce, etc.)
• Expertise in AIOps, observability, automation frameworks
• Leadership across architecture, engineering, operations

🎁 Benefits

• Competitive salary range
• Medical, dental, vision insurance
• Disability coverage
• Parental leave
• 401(k) retirement plan
• PTO and remote work flexibility