VancouverFull TimeOperations
Remotely
jiraagilebudgetingscrumconfluencemultiplatformlive service
Job Description
📋 Description
- Manages the Production department across franchises; oversees direct reports.
- Supports project-focused Producers with representation across departments.
- Partners with studio leadership to ensure structure and processes for high-quality live service
- Monitors department morale; resolves staffing and organizational design conflicts.
- Collaborates with business leadership on organizational design goals and budgets.
- Works with studio leadership on KPIs for the Producer department.
🎯 Requirements
- 12+ years of project management and operations leadership experience; live-service preferred.
- 5+ years of Jira and Confluence expertise.
- 3+ years leading development on multi-platform environments in a live-service context.
- Proven experience managing and developing a team of Producers or project managers at scale.
- Deep understanding of live-service business models and live ops strategy.
- Experience with Agile/Scrum methodologies and budgeting at scale.
🎁 Benefits
- Extended Health Coverage from day one (health, dental, life, disability, vision).
- DEIB benefits including gender-affirming and fertility care.
- Flexible Spending Accounts with flex credits for coverage levels.
- RRSP Matching program after 90 days.
- Commuter Benefit to help cover transit and related costs.
- PTO and Parental Leave, volunteering time, sick leave, and holiday closures.