Also available on
Job Description
📋 Description Be the face of Wild Alaskan with members and potential members across channels. Respond to inquiries via live chat, email and phone. Help with order issues, cooking, recipes, and account management while building relationships. Communicate with empathy and put the member first in all interactions. Participate in weekly improvement meetings and daily stand-ups to review conversations, learnings 🎯 Requirements Impeccable writing skills across email, live chat, and Slack. Strong relationship-building and high empathy. Passion for helping people and ensuring member happiness. Ability to adapt in a high-volume, fast-paced environment. Analytical and creative problem-solving abilities; can implement on the fly. Detail-oriented with a team-first attitude and remote collaboration experience. 🎁 Benefits Health, vision, and dental insurance; 401k; paid holidays and time off. Monthly box of free fish. Inclusive, diverse, and equal opportunity workplace.
