Software Support Engineer

📋 Description Support middleware software used as basis for customer products Work with customers and partners worldwide as part of global support Collaborate with R&D and Solution Architects to resolve issues Participate in 24/7 on-call rota for emergencies Provide customer-focused troubleshooting and guidance Contribute to customer satisfaction efforts 🎯 Requirements IT background Strong English skills At least 2 years relevant experience Good analytical, troubleshooting, problem-solving skills Good interpretation and negotiation abilities Familiar with Linux environment 🎁 Benefits Career development opportunities Hybrid work and flexible hours Wellbeing and health programs Global tech communities and internal training