Senior Observability Architect

📋 Description The Senior Observability Architect will serve as a trusted technical advisor, guiding customers Act as the primary technical point of contact for a portfolio of strategic customers, supporting Design and guide customer observability maturity strategies, helping teams improve reliability and Provide expert troubleshooting, technical guidance, and recommendations to resolve complex Conduct technical reviews, health checks, and architecture assessments to identify improvement Support root cause analysis processes and help customers address incidents affecting performance 🎯 Requirements Bachelor’s degree in Computer Science, Information Technology, Mathematics, or a related field, or 5+ years of experience in technical support, technical account management, solutions engineering Strong experience with observability concepts, architectures, and best practices. Hands-on experience deploying and operating Kubernetes environments. Experience with observability technologies such as Grafana, Prometheus, and Loki is highly Strong troubleshooting, analytical thinking, and problem-solving abilities. 🎁 Benefits 100% remote work environment with a global team. Opportunity to work with innovative observability technologies and large-scale customer Collaborative culture built around transparency, autonomy, and trust. Career growth opportunities with clear development pathways. Exposure to complex technical challenges and strategic customer engagements. Supportive environment focused on learning, innovation, and continuous improvement.