Job Description
📋 Description Serve as the first point of contact for homeowners via phone, email, and text Qualify leads and manage inquiries to ensure smooth customer journeys Schedule roof inspections and appointments; follow up with prospects Maintain CRM records and handle project coordination tasks Coordinate inspections, permits, and admin workflows with vendors Support reporting and improvement of internal processes 🎯 Requirements 2+ years of experience in Customer Service, Operations, Administration, or Virtual Assistance Excellent written and spoken English Strong customer service and telephone communication skills Experience using CRM systems Proficiency with Google Workspace Excellent organizational skills and attention to detail 🎁 Benefits ✔ 100% REMOTE ✔ $50 Birthday Bonus ✔ $200 Testimonial Bonus ✔ NO TRACKER. NO PROBLEM.