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Job Description
📋 Description Lead Medispend's Global Transparency software and services. Oversee delivery, reporting accuracy, regulatory submissions, and client outcomes. Drive customer satisfaction, retention, and operational efficiency. Partner with Product, Engineering, Implementation, Regulatory, and Sales. Balance governance, compliance, and scale in a regulated life sciences environment. 🎯 Requirements 10+ years in life sciences transparency, compliance, or SaaS ops. 5+ years leading customer-facing ops teams. Deep knowledge of US and global transparency reporting requirements. Experience with enterprise pharma/biotech/medical device clients. Proven history of improving customer satisfaction and operations. Cloud-based SaaS delivery and customer success expertise. 🎁 Benefits Merit-based comp with bonus Remote US-based role Unlimited PTO, holidays, sick leave 401k+ match Comprehensive health and wellness benefits Paid parental leave
