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Job Description
📋 Description Drive customer retention and identify upsell opportunities Manage renewal and upsell/cross-sell within assigned accounts Attend onsite visits; host Quarterly Business Reviews and manage key client relationships Collaborate with Sales, Technical Support, Operations, and Finance Coordinate with procurement to ensure timely renewals Identify process inefficiencies and propose solutions 🎯 Requirements Proven track record sustaining and growing complex relationships; closing renewals and upsell Experience handling a high volume of accounts 2-5 years in an account management role providing tech solutions to large enterprises Ability to manage multiple systems and admin tasks Owns and exceeds a quota; strong forecasting and analytics Executive presence; clear, concise communication; fast-paced adaptability 🎁 Benefits Competitive healthcare coverage Wellness programs Take it when you need it time off Parental leave Recognition programs
