Support Engineer
NewEraTechJob Description
📋 Description Full-time onsite role four days per week at client location in Australia Provide technical support to clients via troubleshooting, system maintenance, and IT configuration Collaborate with Service Delivery to deliver solutions, support projects, and meet service standards 🎯 Requirements 3+ years supporting Windows Server environments Experience IT support in education environments Strong Windows Server admin, VM management, and cloud platforms (Microsoft 365, Azure) Active Directory, group policies, IAM processes knowledge Excellent customer service and troubleshooting skills 🎁 Benefits Friendly team with strong technical support network Training and skill development opportunities Exposure to latest IT technologies Internal career growth and incentive programs Comprehensive Employer Assistance Program