Technical Account Manager (AMS)

📋 Description Technical account manager for DigiCert enterprise customers. Support US customer base within PST business hours. Act as SME across DigiCert products; lead issue management and best practices. 🎯 Requirements 3+ years in technical customer support, account management, or client success. Strong collaboration with cross-functional teams; excellent communication. Deep knowledge of PKI, TLS/SSL, and certificate lifecycle mgmt. Experience with enterprise environments (Microsoft, AWS, Linux, networking). REST API and JSON familiarity; strong problem-solving skills. English fluency; willingness to adapt hours to customer needs. 🎁 Benefits Competitive compensation and comprehensive benefits package. Generous PTO and family-friendly leave options. Health/wellness support, pension and life insurance options. Employee assistance, learning resources, and career development.