Job Description
📋 Description The IT Engineer is the primary point of contact for end-user IT support across a 250-person quantum Support a diverse workforce spanning researchers, fab operators, engineers, and staff with distinct Not a conventional helpdesk role; triage in fabrication/lab environments and escalate correctly Respond to first-line alerts from Fab/Production monitoring; log, triage, and escalate as Collaborate with Fab/Production tool owners and external vendors on equipment issues, coordinating Manage monthly/quarterly patches and endpoint management platforms (WSUS, Intune, Jamf) including 🎯 Requirements 3–5 years IT support, sysadmin, or technical support experience. Strong troubleshooting on Windows and macOS. Experience with WSUS, MDT, Jamf, Intune, Active Directory, Okta, Google Workspace, and identity Familiarity with network troubleshooting (DNS, TCP/IP, VLANs, firewalls, VPNs). Understanding of cybersecurity practices and endpoint protection. Ability to work independently, triage, and resolve IT issues. 🎁 Benefits Base salary range: 80,000 – 120,000 USD per year. Comprehensive benefits package including health, dental, vision, 401(k) and parental leave. Opportunity to work in a cutting-edge quantum computing environment.
