IT Support Specialist

📋 Description Own and manage the IT support queue end-to-end. Troubleshoot Google Workspace, Mac devices, Chrome, VPN, remote desktop. Coordinate onboarding and access across regions. Maintain docs for security compliance (access reviews, onboarding/offboarding). Support tech onboarding of new teams and units. Collaborate with IT to improve workflows and automation. 🎯 Requirements 3+ years in IT support or service desk. Hands-on Google Workspace administration and user management. Strong Mac support, Chrome, VPN, OS troubleshooting. Remote work with distributed teams across Europe. Strong problem-solving and prioritization during high volumes. Comfort with AI tools like ChatGPT to boost productivity. 🎁 Benefits Fully remote work environment anywhere. High autonomy in a foundational IT role. Growth into automation and IT ops responsibilities. Flexible, trust-based working style. Collaborative, knowledge-sharing culture. Access to a global network of tech professionals.